Terms of Use, Risk Disclaimer and Privacy Policy
AlerTrade is a technical analysis and information tool only. The alerts and signals generated by our system do not in any way constitute financial advice, investment recommendations, or solicitations to buy or sell securities.
AlerTrade is operated from Canada. By using this service, you agree that the laws of the Province of Quebec, Canada, apply.
BY USING ALERTRADE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED THIS DISCLAIMER.
By accessing and using AlerTrade, you agree to be bound by these terms of use. If you do not accept these terms, please do not use the service.
AlerTrade reserves the right to modify these terms at any time. Changes take effect upon publication. Your continued use of the service constitutes acceptance of the modified terms.
AlerTrade grants you a limited, non-exclusive, non-transferable and revocable license to use the service for personal purposes only.
The email address for which the license was granted to you must not be used by other users.
The license may only be used for one session at a time (no simultaneous sessions).
All intellectual property rights relating to AlerTrade, including but not limited to algorithms, source code, design and content, belong to its creators.
AlerTrade and its operators cannot be held liable for financial losses or direct or indirect damages resulting from the use of the service. Total liability is limited to the fees paid during the last 12 months.
Your personal data and trading settings are handled confidentially in accordance with our privacy policy.
You may stop using the service at any time. AlerTrade may suspend or terminate your access in the event of a breach of these terms.
The Discovery plan is free for the trial period shown on the site, with no credit card required. The Premium and Ultimate plans are paid, billed monthly or annually.
Prices are in U.S. dollars (USD), taxes included; amounts shown in CAD or EUR are for information only. Payment is made in Canadian dollars (CAD), at the exchange rate on the day you sign up. The invoice for your plan is sent by email; the plan is activated as soon as payment is received.
Subscriptions do not renew automatically: to keep your plan after the paid period, you must pay for a new period, with no commitment. Without payment, access to the plan ends on the expiry date.
Amounts paid are non-refundable, including if you stop using the service during a period.
Prices may change; a price change does not apply to a period already paid.
The founder of AlerTrade is responsible for the protection of personal information. For any question or request: support@alertrade.ca.
This information is used only to provide the service (account, access according to your plan, alerts), manage your subscription and billing, ensure security (one session per license), answer your requests and improve the service (usage statistics). We do not sell or rent your information.
AlerTrade relies on service providers that process some information on its behalf: Google Firebase (login and database), Cloudflare (website hosting and audience measurement), Zoho CRM (sign-up management and emails), Notion (request tracking), Square (payment), Google reCAPTCHA (bot protection) ipapi.co (approximate location) and frankfurter.dev (daily exchange rates). Some of them may host data outside Quebec and Canada, notably in the United States.
Attachments sent with the feedback form are stored at an unlisted web address: anyone with the link can view them. Do not attach sensitive information.
Your account and preferences are kept as long as your account exists, then for 12 months after your subscription ends. Session logs are kept for 12 months, session results (Analytics) for 90 days. Information about people who sign up but do not become subscribers is kept for 24 months.
We implement appropriate security measures to protect your data against unauthorized access.
You may at any time request access to your information, its correction, its deletion or its transfer in a common format, and withdraw your consent, by writing to support@alertrade.ca. We respond within 30 days. If you are not satisfied with our response, you may contact the Commission d'accès à l'information du Québec.
In the event of an incident presenting a risk of serious harm, we will notify you and the Commission d'accès à l'information, as required by law.
For any question about these terms or the service:
Email: support@alertrade.ca
Website: https://alertrade.ca
Last updated: November 2026